Which situation matches?
The meter is safely accessible
Arrange a no-use period that accounts for automatic equipment, then compare readings.
The meter moves with all known uses off
The result suggests unexplained flow, but it does not locate a leak. Ask the utility or plumber about the next step.
The meter is unsafe or shared
Use utility or property-manager assistance. Do not enter a pit or operate an unfamiliar shared valve.
Prepare for the next step
A safely accessible meter, a clock and a way to record the reading. Confirm how your utility displays usage.
Record when the symptom began, what changed and which observations you can make safely. Do not dismantle equipment simply to provide a more detailed description.
Follow the full guide
Use your water meter to look for a hidden leak
The full guide explains the safe procedure, mistakes to avoid, professional stopping points and prevention. Browse supporting publisher tutorials, or use the moderated Q&A for a non-urgent question.
Sources and limits
Documentation checked November 4, 2026. AI-assisted educational content; no property inspection or licensed professional review is claimed.